Can Dealerships Refuse Service On Salvage Title

If your motorcar has a recollect for a condom issue, dealers are supposed to fix it for free of accuse – but not always! It turns out there are some reasons they may refuse.

If your car has a recall for a safe consequence, dealers are supposed to set up information technology free of accuse. It'due south a federal police force.

But sometimes, a dealer may not want to touch on your automobile.

One Northern Kentucky family merely learned two reasons dealers tin can refuse a call up repair, which has left them with a unsafe car for their teenage daughter.

Ryan VanHook recently purchased a 2008 Chevy Cobalt for her high schoolhouse senior as an inexpensive first car.

But after a few weeks, her daughter Alexis said, "It started smelling like gas when I came home one dark. I noticed the odor, just didn't retrieve that much of information technology."

After a few more days, though, the gasoline odour got worse.

"I smell information technology the majority of the time," she said.

So mom Ryan looked underneath and found a pocket-sized gasoline leak by the fuel tank.

She searched online, and found that tens of thousands of 2007 - 2009 Cobalts were under a rubber call back for faulty fuel pump seals, which could brainstorm to leak gasoline.

But a GM dealer gave her some bad news.

"The managing director came back and told the adviser they can't fix the car because it has a branded title for water damage, and there was nix they could do to help me," VanHook said.

Why dealer did not want to do repair

It turns out the motorcar had a flood vehicle title, which is similar to a salve tile given to a motorcar that had been totaled and rebuilt.

The alluvion championship stated the car had been flooded in Mississippi, most probable during hurricane flooding.

But Reddit forums and news reports find that dealers often deny recall repairs on save cars, due to liability if there is a crash later.

VanHook says they could pay to fix the fuel leak at a small shop, but says that would price almost equally much every bit the auto is worth, and information technology would make more sense to just fleck it.

"I'm thinking it volition cost at least a yard dollars," she said, to replace the fuel pump, filler hose, and possibly even the gas tank.

But it turns they may have a second problem:

The Cobalt think for this upshot does not apply to all states, and their car may have been originally sold in Mississippi, which ways it would not exist on the remember list.

The NHTSA is currently investigating whether the Cobalt fuel pump recall should be expanded, just at this signal fewer than one-half of all states qualify for a free repair.

This is mutual with rust recalls, where oftentimes but states north of Kentucky and Virginia qualify, and southern cars do not authorize, even if they have the same rust problem.

What you can practise

So what tin can you do if your dealer declines a call up repair?

• Cheque with another dealer, which may be willing to work on a overflowing or salve car.

• Contact the manufacturer.

• File a complaint with NHTSA.gov.

The National Highway Traffic Condom Administration (NHTSA) says a save title is not a valid reason to refuse remember coverage, except in rare cases where the car is no longer driveable.

Meantime, we are contacting both the dealer and GM to run across if in that location may exist any other recourse for the VanHooks.

"Yous know, my daughter's driving that automobile," Ryan VanHook said.

One final circumspection: If you are ownership a used automobile, exist aware that salve cars are loftier risk.

They can accept bad welds, and other condom bug, while flood-damaged cars can take frame rot and other serious rust issues.

Retrieve twice before buying a salvage or flood titled machine, no matter how inexpensive, then you don't waste your money.

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Can Dealerships Refuse Service On Salvage Title,

Source: https://www.wcpo.com/money/consumer/dont-waste-your-money/2-reasons-a-car-dealer-may-refuse-to-fix-a-recall

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